Shipping Policy

1, General Delivery Time

It takes approximately 5-14 days to deliver after placing an order if you live abroad.

The time of delivery is estimated as accurately as possible by the carriers but does not take into account any delays beyond our control, such as inclement weather, holiday seasons.

We will ship your order from the address below.

Tokyo Nihonto office

Tokyo, Shibuya 東京都渋谷

4 Chome-15-13 Jingumae, Shibuya City, Tokyo 150-0001, Japan

2, Authentic Japanese Sword

To legally ship an authentic Japanese sword from Japan to another country, we will have to apply for its export permit to the Agency for Cultural Affairs(Bunkacho). We also must return the original registration paper to the Board of Education. It usually takes around 2-4 weeks to receive this permit after submitting the required documents. And we would like you to expect at least 1-1.5 months for your order to arrive at your given address after you ordered.

We have shipped authentic Japanese swords to the USA, UK, Canada, Mexico, Germany, France, Hong Kong, and Australia. If you don’t live in these countries and like to order, please contact us first before purchasing. We normally ship by EMS (Express Mail Service) provided by Japan Post.

Residents in Japan are allowed to own authentic Japanese swords without a special license as long as they come with registration papers. Please feel free to contact us if you are a resident of Japan, whether temporarily or permanently. We will also assist you when you leave Japan and need to obtain an export permit.

 

3, Shipping Carrier

We ship your package by EMS(Express Mail Service). We have full confidence in the shipping company. We have been using their service for a long time and haven’t had serious problems. You can check where your package is by using a tracking number we provide.

4, Customs Duty

You are responsible for paying all customs fees and your local taxes to receive your order from Japan. Please check your domestic law before making any purchase at Tokyo Nihonto. Importing certain items might be restricted, depending on countries. We can answer whether we have shipped items to your country before if asked.

We will not be responsible if customs seize the item you purchased. You are the one to make sure that your purchased item is allowed to be imported into your country.

5, Caution

Tokyo Nihonto is not responsible for any lost package that is incorrectly addressed due to customer error. We make our shipping labels based on the information a customer provides. If you accidentally enter an incorrect or incomplete address, you must inform us immediately (within 24 hours of your order).

In case your package is shipped back to our address because of your extended absence from home, you must pay a reshipping fee for delivery.

If you haven’t received your order even after the expected delivery time, please check with your local post office. Please keep in mind that more time would be needed when you order authentic Japanese sword